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Windsurfer is the central reservations system built to bring hotels into the digital “now” unlike any other system. Receive a customized look-and-feel using a state of the art booking engine. Specialized features in the CRS provide tools to optimize revenue through all channels. Up-sell functionality and advanced rate management will support your yield management strategies. Windsurfer provides unique, detailed reporting to enable your critical management decisions. Increase your productivity, profitability, and guest experience with Windsurfer.
Key Features
- PMS interfacing
- Expedia QuickConnect, TA commission payment, Rubicon Rate Management integration
- Highly configurable system to accommodate property operations (simple vs. complex, rate structures, multiple languages, and many more)
- Automated GDS mapping available
- Branded Booking Engine (BBE) branding module available to chain and property. Hotels can upload their own Cascading Style Sheets (CSS) and branding.
- TUBE (The Ultimate Booking Experience) visually intuitive, flash-based interface.
- Mobile optimized website and booking Engine
- Automated Yielding and Discount modules available
- Flexible Inventory and Availability setup
- Group Functionality
- Chain and/or Property level profiles (guest, corp, group, TA)
- Integration with Tralix, an advanced transactional email application that sends confirmation, pre-stay, post-stay, cancellation and modification emails. Plus, manage ongoing email marketing campaigns
- Integration with REBEL Analytics, the most powerful eCommerce tracking solution in the hospitality industry
Call Center (CRO) Admin Features
The call center accounts for a significant portion of any property's transactions. Windsurfer comes with a robust call center interface to keep your CRO efficient and effective.
- Multi-property Availability
- Robust Filtering Functionality
- Mapping Based on Geocoding
- Modal Windows With Full Property Detail
- Reservation, Call and Agent History Reporting
- Override Functionality Based on Privileges
- Keyboard Hotkeys for Faster Processing
Chain Functionality
For hotel chains with multiple locations under the same brand, Windsurfer is equipped with special options and features to help conserve consistency and brand reputation across properties.
- Shared Multi-media
- Shared Rate Codes
- Shared Room Types
- Shared Guest Preferences
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